🛑 Statewide 9-1-1 Outage Disrupts Emergency Services in Pennsylvania
On July 11, 2025, Pennsylvania experienced a statewide disruption in 9-1-1 call delivery, affecting residents' ability to reach emergency services. The outage, which began in the afternoon, prompted counties across the state to issue urgent advisories and provide alternative contact numbers for police, fire, and EMS assistance2.
📍 Counties Impacted Several counties—including Montgomery, Carbon, Columbia, Clinton, Monroe, Montour, Northumberland, Susquehanna, Schuylkill, Snyder, Wayne, and Union—reported issues with 9-1-1 connectivity. Officials advised residents to contact local emergency stations directly or use backup phone numbers where available.
📞 Alternative Contact Methods In Montgomery County, residents were directed to call (610) 635-4300 for emergency help. Monroe County offered text-to-911 services and a backup line at 570-992-99112. Authorities emphasized persistence, urging callers to keep trying if they received a busy signal.
🔧 Response and Resolution Efforts Technicians are actively working to restore full service. While the cause of the outage has not been publicly confirmed, emergency management teams are coordinating across jurisdictions to ensure public safety during the disruption.
This incident highlights the critical need for redundant communication systems and public awareness during infrastructure failures. For ongoing updates, residents are encouraged to monitor local government alert centers and emergency management websites like Montgomery County’s Alert Center.
Reported Counties with 9-1-1 Disruptions
- Montgomery
- Carbon
- Columbia
- Clinton
- Monroe
- Montour
- Northumberland
- Susquehanna
- Schuylkill
- Snyder
- Union
- Wayne
Some counties may still be assessing their systems, so the list could expand. Local emergency management teams are actively working to restore normal operations, and many have issued backup phone numbers or alternative methods like text-to-911.